Delivery Information
We make everything from scratch, after you have made your order, so our brownies are fresh for delivery.
Orders received on Monday will be dispatched on the following Thursday for delivery on Friday (exclusions apply).
Orders received on Thursday will be dispatched on the following Monday for delivery on Tuesday (exclusions apply).
Bank Holidays
Bank holidays could severely affect shipment and cause delays to you receiving your products.
Delayed Deliveries
A refund cannot be offered for delayed delivery.
shipping charges
Shipping should be automatically calculated at checkout. We use DPD and their costs depend upon the area in the UK to which delivery is taking place. These areas are organised by zones.
Please note that shipping to a British Forces address is subject to a surcharge.
Delivery to postcodes in zone C may take up to 48 hours.
Delivery to postcodes in zone D may take up to 72 hours.
A congestion charge of £0.75 per shipment applies for certain postcodes. For a full list of applicable postcodes please visit www.dhl.com/uk-city-congestion.